Terms of service

OVERVIEW Welcome to Sawyer Beauty! The terms "we", "us" and "our" refer to Sawyer Beauty. Sawyer Beauty operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Sawyer Beauty is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our skincare, makeup, and lip cosmetics in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device type, settings, and configuration. We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to how they are depicted online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Sawyer Beauty reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Sawyer Beauty confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Sawyer Beauty may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information for all orders. You represent and warrant that your credit card information is true and correct, that you are authorized to use it, and that you will pay all charges incurred at posted prices including applicable taxes and shipping fees.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer your products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY All content on our Services — including trademarks, brands, text, images, graphics, product reviews, video, and audio — is owned by Sawyer Beauty, its affiliates, or licensors and is protected by U.S. and foreign intellectual property laws. You may use our Services for personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any materials without our prior written consent. Sawyer Beauty's names, logos, and slogans are trademarks of Sawyer Beauty and may not be used without prior written permission.

SECTION 7 - OPTIONAL TOOLS You may be provided access to third-party tools as part of the Services, which we neither monitor nor control. Such tools are provided "as is" and "as available" without any warranties or endorsement. Any use of optional third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. If you leave our Services to access third-party content, you do so at your own risk. Complaints or concerns regarding third-party products should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY Sawyer Beauty is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases are made directly with Sawyer Beauty. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Sawyer Beauty, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all related claims and liabilities.

SECTION 10 - PRIVACY POLICY All personal information collected through our Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and agree to our privacy practices. Information submitted may be shared with Shopify and third-party partners to provide Services to you.

SECTION 11 - FEEDBACK Any feedback, reviews, or suggestions you submit to Sawyer Beauty grants us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute that content for any purpose, including improving and promoting our Services. You represent that you own all rights to the feedback you provide and that it does not violate any third-party rights.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally information on our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and update or cancel orders where information is inaccurate, at any time without prior notice.

SECTION 13 - PROHIBITED USES You may use our Services for lawful purposes only. You may not use our Services to violate any laws, infringe intellectual property rights, transmit false or harmful information, spam, harass, impersonate others, or engage in any conduct that harms Sawyer Beauty or other users. You also may not upload malicious code, scrape or extract data, or circumvent any security features of our Services. Violations may result in immediate suspension or termination of your account.

SECTION 14 - AGENTS This section applies if you use or enable any automated software or service ("Agent") to access our Services. No Agent may access our Services unless it identifies itself in all requests and operates in full compliance with our requirements. Agents must not mimic human behavior, circumvent CAPTCHAs, or conceal that interactions are automated. We reserve the right to limit or block Agent access by any technical means.

SECTION 15 - TERMINATION We may terminate this agreement or your access to the Services at any time without notice at our sole discretion. You will remain liable for all amounts due up to the date of termination. Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive any termination.

SECTION 16 - DISCLAIMER OF WARRANTIES The Services and all products offered through them are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free.

SECTION 17 - LIMITATION OF LIABILITY To the fullest extent permitted by law, Sawyer Beauty, our partners, directors, officers, employees, affiliates, agents, and service providers shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the Services or any products purchased through the Services.

SECTION 18 - INDEMNIFICATION You agree to indemnify and hold harmless Sawyer Beauty, Shopify, and our affiliates, officers, directors, employees, and agents from any losses, damages, liabilities, or claims — including reasonable attorneys' fees — arising from your breach of these Terms, your violation of any law, or your use of the Services.

SECTION 19 - SEVERABILITY If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remainder of the Terms will remain in full effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT Our failure to enforce any right or provision of these Terms shall not constitute a waiver. These Terms, together with all referenced policies, constitute the entire agreement between you and Sawyer Beauty governing your use of the Services.

SECTION 21 - ASSIGNMENT You may not transfer or assign this agreement without our prior written consent. Sawyer Beauty may transfer or assign these Terms without notice to you.

SECTION 22 - GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Sawyer Beauty is headquartered. You and Sawyer Beauty consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS Section headings are included for convenience only and do not limit or affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE We reserve the right to update or replace any part of these Terms at any time by posting changes to our website. It is your responsibility to check this page periodically. Your continued use of the Services following any changes constitutes acceptance of the updated Terms.

SECTION 25 - CONTACT INFORMATION Questions about these Terms of Service should be directed to:

Sawyer Beauty team@sawyerbeauty.com